The FTZ Santander is for Arvato an excellent option, not only for the benefits of the Colombian FTZ, but also for being located close to the Airport and Universities, also very tight security. All this is internationally recognised by winners of ´Best FTZ of Latin America and the Caribbean´ by the FDI-Financial Times.
The tax benefits of the FTZ, legal stability, a good and privileged location with excellent land and air connections and the tight security.
As I said before, tax benefits, legal stability and privileged location.
Because they generate employment and investment for the companies. Most importantly they attract foreign investment.
The most important are employment and training. Arvato started operations at the end of 2012 and in the first year generated 1,000 jobs. In the following years our average number of professional employees was 1,250.
Arvatos policy is to invest time, work and resources in the initial and continuous training of our staff, it contributes to the personal and professional development of our workforce.
As I said before the tax benefits, legal stability, location and security. Also the support of the FTZ Santander from the beginning helped us to achieve our goals. There were many challenges, time was tight and our service had to be excellent from the start, in this context the work between us was essential to exceed our objectives.
For the region the FTZ are big generators of employment and they attract both national and international investment.
Our business is to export services of BPO and contact centre to the telecommunications sector of the Spanish market, we take advantage of the benefits of the Free Commerce Agreement between Colombia and the European Economic Community. The principal benefits are that our services are exempt from IVA, also we can ask for a refund of any IVA charges, additionally when exporting we do not pay taxes in European territory.
Arvato started operations at the end of 2012 and in the first year generated 1,000 jobs. In the following years our average number of professional employees was 1,250.
The Group is a media, services and education company in 50 countries around the world with more 110,000 professionals. Comprising the following companies:
Colombia is a model in Latin America in the Contact Centre sector. It is a country with an emerging economy, with economic growth and legal stability in favour of security for foreign investment.
The FTZ Santander is for Arvato an excellent option, not only for the benefits of the Colombian FTZ, but also for being located closed to the Airport and Universities, also very tight security. All this is internationally recognised by winners of ´Best FTZ of Latin America and the Caribbean´ by the FDI-Financial Times.
Arvato actually provides approximately 1,238 jobs. The main profile is:
Technical and commercial with enhanced communication ability. We also have employees in the areas of service staff, accountants, analysts, administrative, planners, human resources, psychologists, social awareness technicians, risk prevention and financial along with others. Our employees in Colombia are fundamentally comprised of young university graduates with the ability to adapt to new technologies and quickly assimilate knowledge and continuous change.
We work hard with the Universities and educational centres, through alliances that give great benefits to our staff and making it easier for access to great training.
A good example of this is our Juan Guillermo Giraldo scholarship, an agreement between Salamanca and Santo Tomas Universities, through which we offer exchange scholarships to the students in both countries. They experience academic practices in our business units in both cities.
Of course we work hand-in-hand with SENA allowing our employees to take courses than compliment their academic background. Additionally we work closely with them to certify our employees competence.
We are very satisfied with our current operation. Now we are focussed on making our operation more professional, investing in technology and digitalisation of our services.